New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor. To view full returns terms including return instructions, merchandise-specific requirements and exclusions see our Returns Policy Page. This policy does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer. Swap the USB soundbar to another USB port. If the soundbar fails to connect, check if the soundbar is present in Windows Device Manager. Plug the soundbar back in and check if the LED is lit. Remove or unplug the soundbar from the system and restart the computer. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. If a light is seen, and you still have a problem with the soundbar. Return Policy: You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes.
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